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Benefits Administration Specialist

What is the job?

Processing enrollments, changes and terminations, leave of absence administration, dependent/student verification/ongoing enrollment system data audits, for the client and their sub-clients, following client specific and standard procedures within the client’s platform, while ensuring accuracy and timeliness.

Some of the tasks you need to do:

  • Send notifications, receive and process all documents related to the client’s sub-clients’ enrollments, changes and terminations
  • Perform audits of election data with vendors, carriers as required and requested by clients
  • Perform dependent/student verification/ongoing enrollment system data audits for clients
  • Follow up on required documentation and sending of notification letters regarding audit results as requested by clients
  • Process documentation, maintaining data and generating reports for leave of absence premium administration
  • Document and communicate enrollments, changes and terminations to carriers, when applicable

Skills/Requirements needed for the job:

  • Bachelor’s degree or equivalent work experience
  • 1+ years’ experience performing a process- and detail-oriented function desired but not required
  • Proven comfort level with learning and working with various computer applications, specifically MS Excel
  • Ability to work with multiple source files and apply knowledge from various client requirements to day-to-day transactions
  • High accuracy and orientation to quality
  • Service orientation – proven ability to meet deadlines with a high level of accountability for output
  • Demonstrated ability for routine work
  • Ability to work within a team and uphold integrity
  • Good verbal and written communication skills
  • Acute sense of professionalism and confidentiality
  • Willingness to work extended hours or alternate shifts as necessary (may include holidays, weekends or nights)
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