Newport Beach, California and Pasig City, Philippines November 30, 2024 – ProView Global (PvG), a leader in employee benefits outsourcing and staff augmentation industry, is proud to announce an outstanding Net Promoter Score (NPS) of 85%, reflecting the company’s strong customer loyalty and satisfaction. This remarkable achievement is a testament to PvG’s unwavering commitment to providing exceptional services and customer experience.
The NPS is widely recognized as a key metric for assessing customer satisfaction and loyalty, with scores ranging from -100 to +100. Companies with NPS scores above 50% are considered to be performing exceptionally well. By achieving an NPS of 85%, PvG surpassed industry standards by a significant margin.
In comparison, companies within the outsourcing sector typically see NPS scores ranging from 31% to 50%. With an NPS of 85%, PvG demonstrates a superior level of customer satisfaction, further solidifying its position as an industry leader. This achievement underscores the company’s dedication to continuously enhancing the customer experience and delivering services that exceed expectations.
“Our outstanding NPS score is a direct result of the hard work and dedication of our team, as well as our focus on understanding and meeting the needs of our customers,” said Michael Rivera, President and Chief Operating Officer of PvG. “We are thrilled that our customers continue to advocate for us, and we remain committed to delivering even more value to ensure we maintain this high level of customer loyalty”, said Alex Wasilewski, Chief Executive Officer of PvG.
PvG will continue to listen to our client’s feedback and remains focused on providing solutions that not only meet but exceed expectations, reinforcing its leadership in the industry.
About ProView Global
ProView Global is a benefits outsourcing staff augmentation company with a commitment to provide dedicated and effective operational teams experienced in the employee benefits industry. PvG has built a reputation for delivering high-quality services and exceptional customer service. For more information, visit www.proviewglobal.com